Jeff H.
Race Coordinator
Posts: 1,237
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CSR
Apr 26, 2012 5:33:57 GMT -8
Post by Jeff H. on Apr 26, 2012 5:33:57 GMT -8
The other night during Spazcar, my wheel was fine at first, but after we did the restart I noticed it had no resistance. I figured it just needed a reset so I just went on with the race. So before the Street Stock race last night, I reset everything, even changed USB ports, but the wheel still had no resistance to it. Nothing in the settings has changed. I used the Fanatec software to test FFb and Vibration and that seemed okay, but the wheel just feels loose, like a wet noodle. I really hope I'm not losing ANOTHER Fanatec wheel!
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CSR
Apr 26, 2012 5:42:29 GMT -8
Post by helios16v on Apr 26, 2012 5:42:29 GMT -8
Damn. I hope not either.
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Seahawks1Fan
Race Director
rF name: Jason Hawks
Posts: 5,614
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Post by Seahawks1Fan on Apr 26, 2012 6:25:03 GMT -8
That sucks. Send Fanatec a quick note about what's going on. I haven't heard of this being an issue with the CSR before.
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CSR
Apr 26, 2012 7:11:52 GMT -8
Post by zero7159 on Apr 26, 2012 7:11:52 GMT -8
Hmm, nothing jumps to mind as to what is going on. My Fanatec wheels all have occasionally lost force feedback, and it always comes back with a power cycle.
If the problem persists, go ahead and send Fanatec a note. When my Elite went haywire, I had a new replacement wheel in hand less than two weeks after sending them my first support email. If you can do a video and upload it to mediafire, that will expedite the process.
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Jeff H.
Race Coordinator
Posts: 1,237
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CSR
Apr 26, 2012 7:29:01 GMT -8
Post by Jeff H. on Apr 26, 2012 7:29:01 GMT -8
Sent an email. I'm going to work with it more tonight and see if I can get it back working correctly.
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CSR
Apr 26, 2012 16:06:55 GMT -8
Post by boza on Apr 26, 2012 16:06:55 GMT -8
I had that same problem after I updated the usb driver to 116. The wheel had no resistance at all, so what I did was uninstall 116 and went back to 115 and that seemed to help.
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Deleted
Deleted Member
Posts: 0
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CSR
May 6, 2012 13:01:36 GMT -8
Post by Deleted on May 6, 2012 13:01:36 GMT -8
I've lost the FFB on both my wheels the CSR and elite but powering up seems to get it. I'm with Craig though, you should log the problems that way customer service can see the history.
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